In which countries can I use the TrackingFox GPS tracker?
The list of countries that are covered by the TrackingFox subscription service includes: Sweden, Finland, Norway, Denmark, Estonia, Lithuania and LMT in Latvia plus Austria, Belgium, Croatia, Cyprus, Czech Republic, France, Germany, Greece, Hungary, Iceland, Ireland, Italy (incl. San Marino and Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, , Slovakia, Slovenia, Spain, Switzerland, United Kingdom of Great Britain and Northern Ireland, Denmark, plus roaming in Sweden, Norway, Finland, Estonia, Latvia, Lithuania ,China, United States of America (incl. Puerto Rico and Virgin Islands). If your country is not on the list please contact us firstname.lastname@example.org
Is the TrackingFox GPS tracker hard to install?
No, it takes less than 1 minute. The TrackingFox device easily plugs into the car’s OBD socket (in any car manufactured since 1996).
What happens when the TrackingFox GPS tracker gets disconnected?
There is a built-in battery that enables the tracker to work for a certain period of time after it gets disconnected. You will get alert when the device is disconnected, as well as its exact location.
Do you offer a warranty on the TrackingFox device?
The TrackingFox GPS tracker comes with a 2-year warranty.
Can I switch the TrackingFox device from one car to another?
Yes, you can use it with any car.
Do I have to charge the TrackingFox GPS tracker?
No, the tracker charges automatically while it is connected to the car.
Can the TrackingFox tracker affect the car's onboard computer?
No, it cannot affect your car’s computer in any way.
Do you charge a monthly fee?
1 month – €6.45/month (Billed every 1 month)
6 months – €5.45/month (Billed every 6 months)
12 months – €4.45/month (Billed every 12 months)
What is included in the monthly fee?
Each monthly plan includes: a SIM card with cellular data service, mobile app and worldwide support.
Is the location of the car shown in real time?
The location of the car is updated every 30 seconds when the car is moving and every 30 minutes when it’s stationary.
Does the TrackingFox mobile app affect a phone's battery life?
No, the TrackingFox app does not use more battery than any other regular app.
What happens if I stop paying and my subscription expires?
The SIM card inside the tracker will automatically be terminated after one month of inactive subscription and cannot be reactivated. If you need a new SIM card, please contact us at email@example.com